# Support

ditto.site is an open-source project maintained on a best-effort basis.

## Questions

Use GitHub issues for concrete questions that are tied to this repository:

- setup problems that reproduce from a clean checkout,
- CLI, REST, MCP, or worker behavior,
- compiler output that looks wrong for a public, reproducible URL,
- documentation gaps that block a contributor.

Before opening an issue, search existing issues and include the command, URL,
options, Node version, operating system, and any run artifact or validation
report that helps reproduce the problem.

## Bugs And Feature Requests

Use the GitHub issue templates:

- Bug reports: [new bug report](https://github.com/ion-design/ditto.site/issues/new?template=bug_report.md)
- Feature requests: [new feature request](https://github.com/ion-design/ditto.site/issues/new?template=feature_request.md)

If a report involves a specific site, include only public URLs and scrub any
private credentials, cookies, internal hostnames, or proprietary content.

## Security

Do not open public issues for vulnerabilities. Follow [SECURITY.md](SECURITY.md)
and report privately through GitHub security advisories or email.

## Maintainer Expectations

There is no guaranteed response time or support SLA. Clear reproduction steps,
small examples, and focused pull requests are the fastest path to resolution.